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Showing Your Home to Potential Buyers


Now that your home is listed you hope for an ample amount of showings.  You will want to make sure that your home shows to its best advantage to any potential buyers that come through.  When you show your home, you want to engage the buyer emotionally because the decision to buy is based more on emotions, and less on logic. Give the buyer permission to say, "Yes, I want to buy this home," by staging, accentuating your home's positive attributes, and do not draw any attention to the  negative aspects.  Below are a few guidelines to keep in mind.


The Gracious Welcome 

  • Although the buyer is a guest in your home, you want the buyer to imagine owning the home. You don't want to make the buyer feel like an intruder.

  • Don't expect the buyer to remove his or her shoes, unless you are selling to a buyer for whom religious or cultural reasons mandate it. Otherwise, the presumption is insulting.

  • Leave the house. The buyer won't talk about the house in front of you or open doors with you standing there.

  • Don't pressure or hurry the buyer. Tell the buyer to take all the time that is needed.

  • Leave a bowl of wrapped candy or other treats near the front door with a small note thanking the buyer for coming to see your home.


Check the Temperature

  • Now is not the time to worry about your utility bill. If it's cold enough to wear a sweater to stay warm, turn on the heat.

  • If it's warm outside, turn on the air conditioning. It's better to heat or cool the house a degree or two warmer / colder than usual and then set the temperature at normal. This prevents the heat or A/C from kicking on when the buyer is present, because some HVAC systems are loud.

  • You want the temperature inside to be comfortable and to give the buyer more of a reason to linger, especially on hot or cold days!


Play Down the Scent

  • Don’t spray any exotic scents and deodorizers.  Many people have allergies.  Use a crisp, clean scent.  Some possible examples are usually anything with an “ocean” scent or “linen.”

  • If weather permits, open the windows -- if there is too much noise outside, close them.

  • If you're going to bake cookies or simmer spices such as cinnamon in water on the stove, put out munchies so buyers aren't disappointed. More than one buyer has said, "Oh, darn, I thought there were cookies in here!"

Play Up the Visual

  • If you have seasonal photographs showcasing flower gardens, leaves bursting in color or a snow-covered lawn twinkling from street lights, then display them in a prominent position.

  • Open all the window coverings to let in light.

  • Keep blinds partially closed that otherwise show undesirable outdoor scenery such as a dilapidated fence or a nearby structure that obstructs views.

Light up the House

  • Turn on every light in the house, including appliance lights and closet lights.

  • Brighten dark rooms with few windows by placing spot lights on the floor behind furniture.

  • Turn off TV.

Provide Thoughtful Cards

  • Attach printed cards to items and in rooms that provide further information the buyer might miss or might not know. You have so little time to make an impression.

  • If you have an antique chandelier in your dining room, put a card on it that discloses its age and other important details.

  • If you have removed the washer and dryer from the laundry room, attach a card to the wall describing the room.

  • Take care when placing a card that says: "Not included in the sale." That will make a buyer want it, but you can play that later to your advantage.

Top It Off With Food

  • The best way to entice buyers to linger and notice even more details about your home is to offer them food. You don't need to cater a lunch, but finger sandwiches, cookies, soft drinks, water, desserts, all are welcome.

  • Set out serving utensils, if needed.

  • Provide plates, cups and napkins. They can be paper products.

  • In plain sight, provide a waste receptacle.

Encourage Buyer Feedback

  • Near the snacks, leave pens and a stack of preprinted questionnaire cards or a guest book to sign.

  • Buyers will feel obligated to respond to your request after being fed.

  • The showing feedback you receive will be invaluable.

  • Allow buyer anonymity.

These are just some of the tips that are usually helpful when showing a home.  Depending on whether you are working with a REALTOR® some of these will not be necessary for you to perform.  For example, many real estate agents will host “open houses” or “broker’s luncheons” that will take care of feeding potential buyers.  The main area you always want to make sure is that your home is clean, de-cluttered, and welcoming.  

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